Complete Our Confidential Questionnaire
Answer a short, clinically-designed mental health questionnaire and tell us about your animal. Takes about 10 minutes.
Reviewed and signed by a licensed mental health professional. Valid for housing accommodation under the Fair Housing Act. Delivered to your inbox within two hours.
From application to signed letter, the entire process is online and confidential.
Answer a short, clinically-designed mental health questionnaire and tell us about your animal. Takes about 10 minutes.
A licensed mental health professional reviews your responses against established clinical criteria for ESA recommendation.
Once approved, your signed letter arrives in your email and dashboard. Print it, send it to your landlord, done.
Every package is reviewed and signed by a licensed mental health professional.
We exist to make legitimate ESA documentation accessible — without misleading claims.
Every letter is signed by a clinician licensed and in good standing with their state board.
Most applications are reviewed and delivered in two hours during business hours.
Documents that meet Fair Housing Act standards for reasonable accommodation requests.
State-specific routing ensures your letter is signed by an appropriately licensed therapist.
Reviews from clients who received their letters and used them with success.
"My building had a strict no-pet policy and I was running out of options. Submitted my application Monday morning, had the signed letter in two hours, and my landlord approved my accommodation the same week. The therapist follow-up call was professional and respectful."
"I'd been quoted three times the price by another service that promised the same thing. Going with the Signature package felt like the right balance — I got the letter, the certificate, and the ID card without paying for a fake registration. Easy to read, easy to use."
"What I appreciated most was that they didn't try to upsell me on bogus 'public access' rights. Honest about what an ESA letter does — housing only — and the clinician took the application seriously. I felt heard, not processed."
Some states have additional requirements for the therapist-client relationship. We comply with all of them.
The answers most pet owners need before applying.
An Emotional Support Animal letter is a written recommendation from a licensed mental health professional confirming that an animal provides therapeutic benefit for a person with a diagnosed mental or emotional condition. Under the Fair Housing Act, an ESA letter qualifies you for reasonable accommodation in housing — including no-pet buildings.
Most applications are reviewed and signed within two hours during business hours. State-specific requirements may extend the timeline in California, Iowa, Montana, and Florida.
Federal law requires housing providers to grant reasonable accommodation when presented with valid documentation from a licensed therapist. Pet rent, pet deposits, and breed/weight restrictions cannot be charged for an ESA. Your landlord may verify the letter directly with the issuing clinician.
Service Dogs (including Psychiatric Service Dogs) are individually trained to perform specific tasks for a disability and are protected by the ADA, including in public accommodations. ESAs provide therapeutic emotional support and are protected only in housing under the Fair Housing Act.
Twelve months from the date of issue. We send renewal reminders at 60, 30, and 7 days before expiration. Existing clients receive discounted renewal pricing.
If our clinician determines they cannot in good faith issue a letter for your situation, we refund the full application fee within five business days. We never bill for letters we cannot ethically sign.